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Loan Operations QC Supervisor

Company: New Hampshire Mutual Bancorp
Location: Concord
Posted on: January 7, 2022

Job Description:

Do you enjoy working in an environment that is both employee and customer service focused?
New Hampshire Mutual Bancorp is seeking a talented and experienced Loan Operations QC Supervisor to join its Loan Operations team.
We believe in building genuine partnerships that encompass top of the line customer service delivered by a culture of teamwork, integrity and excellence. We take pride in the communities that we serve!
We are dedicated to providing challenging and rewarding careers for our employees across the state. If you are looking for an opportunity to be part of an award winning team, we are interested in speaking with you!
Primary Responsibilities

  • Supervises assigned personnel and related loan QC functions by managing daily workflow, resources, and scheduling to ensure all functions are fully covered
  • Responsible for directing and guiding employees with problem resolution when issues or questions need to be resolved
  • Provides employees with training resources necessary to ensure they are thoroughly educated in all aspects of their job functions
  • Performs periodic reviews of related procedures to ensure they are appropriate, thorough and accurate
  • Provides coaching guidance and identifies appropriate development opportunities and resources for assigned staff to ensure continuous improvement
  • Maintains an in depth knowledge of the commercial, consumer and residential loan products that are offered by the banks
  • Prepares various reports for management, including reports showing adherence to quality standards
  • Participates in loan QC related audits, providing requested documentation and liaison support
  • Assists management with special departmental projects including research, testing and implementation as requested
    Desired Experience
    • Associates Degree in Business of Finance
    • Minimum of three years of current experience performing or supervising loan QC functions
    • Solid knowledge of applicable state and federal regulations that pertain to Loan Operation s
    • Demonstrated success at being self-directed with independent ability to translate assignments into plans and actions
    • Strong understanding of how loan products function within a core operating system
    • Strong administrative and organizational skills
    • Superior computer and strong MS Excel and other MS desktop applications
    • Ability to perform independent analysis utilizing exceptional attention to detail, critical thinking and problem solving skills
      • Competitive salary
      • Health, dental and vision
      • 401k and Defined Benefit retirement plans
      • Vacation, sick, and personal time
      • 11 paid holidays per year
      • Bonus incentive plan
      • Supplemental benefits
      • Long-Term Disability and Life Insurance
      • Professional development, specialized training programs, and career growth opportunities
        Salary Based On Level Of Experience
        Loan Operations QC Supervisor $20.50 - $30.77
        New Hampshire Mutual Bancorp (NHMB) is a shared services organization providing operational support for three premier independent mutual savings banks, Meredith Village Savings Bank, Merrimack County Savings Bank and Savings Bank of Walpole, and a financial advisory and trust company, NHTrust. The first relationship of its kind in northern New England, NHMB companies share support services such as human resources, information technology, marketing, finance, risk and compliance, deposit operations, loan operations and digital banking to provide overall efficiencies and best in class solutions for customers. Through this strategic alliance, each affiliate is positioned to leverage each others strengths as they work together to advance a shared vision of maintaining and enhancing community banking standards and values.
        New Hampshire Mutual Bancorp and its affiliates are an Equal Opportunity Employer of women, minorities, protected veterans and individuals with Jobble

Keywords: New Hampshire Mutual Bancorp, Concord , Loan Operations QC Supervisor, Accounting, Auditing , Concord, New Hampshire

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