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Implementation Engineer - Finxact

Company: Fiserv
Location: Concord
Posted on: November 17, 2022

Job Description:

POSITION SUMMARYThe Implementation Engineer is a passionate technologist capable of developing, managing, and showcasing innovative solutions to complex business problems that leverage the Finxact Core APIs and technical features. With a focus on ensuring customer success, the Implementation Engineers primary role is to providetechnical consulting to clients and serve as a subject matter expert on the Finxact Core APIs and integration points. In addition, the Implementation Engineer role encompasses all components of client implementations, training, overall product feedback and client support. The ideal candidate will have a background in financial software working with clients directly and with internal project team members.ESSENTIAL DUTIES AND RESPONSIBILITIESAs part of the implementation team, the position will be responsible for:Obtaining and maintaining an in-depth understanding of Finxacts technology and its underlying architectureWorking with clients to solve complex business problems using the Finxact Core and its surroundsCommunicating complex technical concepts to a variety of audiencesInterfacing directly with ecosystem partners, clients, and internal teams to promote the adoption of our productLeading and participating in troubleshooting exercises for clientsSupporting the technical design process by participating in the analysis of technical application and client ecosystem requirementsAssisting in analysis that will identify requirements related to people, processes, and technologyDeveloping and coding core functionality and interfaces for our solutionParticipating in execution and documentation of testsAssisting in the deployment process for client implementationsOVERVIEWAs an Implementation Engineer, it will be your responsibility to showcase the benefits of leveraging Finxacts core and its many integration points. You will take business requirements and transform them into technical actions, while tracking implementation milestones all the way to production. Leveraging the library of existing standardized integrations, you will provide subject matter expertise on which integrations to use to solve business problems. In addition to this, when clients present vendors that are not already integrated to the Finxact core, you will provide consultative guidance on how the vendor can be integrated into the ecosystem. Most importantly though, you will consult the client on best practices regarding integration models, workflows and you will support the clients users through onboarding to help them get the most out of the solution you helped designEDUCATIONA Bachelors degree inComputer Science, Software Engineering, or a related field.CORE COMPETENCIESCommunicationCollaborationProblem solvingAccountabilityEXPERIENCEThe ideal candidate will possess the following experience:5+ years professional experience in API and software developmentFluent with functional, imperative and/or object-oriented languagesFinancial industry experience (plus)Knowledge of Golang programming (plus)LOCATION/TRAVELRemote (telecommute) position within the contiguous United StatesAbility to travel (less than 20%)

Keywords: Fiserv, Concord , Implementation Engineer - Finxact, Engineering , Concord, New Hampshire

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