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Sr. Product Manager

Company: Verint Systems, Inc.
Location: Concord
Posted on: November 21, 2022

Job Description:

At Verint, we believe customer engagement is the core of every global brand. Our mission is to help organizations discover opportunities previously only scarcely imagined by connecting work, data, and experiences enterprise wide. We hire innovators with the passion, creativity, and drive to answer constantly shifting market challenges and deliver impactful results for our customers. Our commitment to attracting and retaining a talented, diverse, and engaged team creates a collaborative environment that openly celebrates all cultures and affords personal and professional growth opportunities. Learn more at www.verint.com . Overview of Job Function: As part of the Verints Experience Management (XM) team, the Senior Product Manager will own the strategic direction and feature requirements for big data and machine learning that supports the XM platform. The ideal candidate will combine customer, market, and competitive insights with incredible focus on user experience to ship world class products with high engagement and adoption. This position interfaces with Sales, Product Marketing, Engineering, Cloud Services and Delivery groups to best understand user needs and feasible approaches to meet those needs. The Senior Product Manager will be responsible for creating business cases, product requirements, deliver release notes, as well as demonstrations. Principal Duties and Essential Responsibilities:

  • Define and manage the definition of product vision and strategy while ensuring it aligns with the overall product and company vision.
  • Be an expert on the domain, the market, the trends. Evangelize the vision constantly so all stakeholders are aligned, have context, and understand where we are going.
  • Identify new products or enhancements to existing products by understanding and analyzing user needs, Verints current product suite as well as business requirements from internal teams like sales and delivery.
  • Convert the vision into a product roadmap and partner with cloud operations, engineering, product management, and other stakeholders to drive execution plans.
  • Own requirements, specifications, and release plans.
  • Collaborate closely with engineering while working in agile software development environment.
  • Continuously gather and incorporate product feedback into feature releases. Minimum Requirements:
  • Bachelors degree in Business or related field, or equivalent work experience
  • Minimum of 5+ years direct experience in product management acting as Product Manager or Product Owner
  • Direct product management experience with SaaS (Cloud)
  • Direct product management experience with big data and machine learning
  • Proven track record for driving product capabilities from initial concept to successful delivery and market adoption
  • Strong complex problem-solving skills with ability to drive resolution with key stakeholder buy-in
  • Proven ability to listen, learn and iterate quickly and empathize with the customer
  • Ability to lead and work autonomously
  • Proven ability to set a vision, excite and lead a cross-functional engineering team
  • Strong troubleshooting and analytical thinking skills
  • Demonstrated capacity for developing and understanding product strategy
  • Solid mix of technical, product and business intelligence
  • Exceptional written and oral communication skills with technical and non-technical stakeholders
  • Ability to handle multiple competing priorities in a fast-paced environment
  • Successful completion of a background screening process including, but not limited to, employment verifications, criminal search, OFAC, SS Verification, as well as credit and drug screening, where applicable and in accordance with federal and local regulations Preferred Requirements:
  • Demonstrated success in driving results in collaborative, cross-functional environments with little instruction or oversight
  • Understanding of cloud architectures, platforms, data management, and databases
  • Experience and understanding of artificial intelligence (AI), machine learning (ML), and deep learning (DL) technologies with self-running software to automate predictive models.
  • Knowledge and experience with data privacy (e.g., GDPR, California Consumer Privacy Act, PII or PCI) LI-KD1

Keywords: Verint Systems, Inc., Concord , Sr. Product Manager, Executive , Concord, New Hampshire

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