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Eye Care Operations Manager, Health Tech

Company: Meta
Location: Concord
Posted on: September 21, 2022

Job Description:

Summary: The Eye Care Operations Manager, Health Tech supports the development of optical and vision insurance channel for prescription and eye health technology of Metas wearables business. The role is about creation of a new organizational capability, crossing multiple product categories and across many functions at Meta. In partnership with other Health Tech and Reality Labs teams, the individual leads the Rx enablement across various functions, including owned and third-party retailers as well as Managed Vision Care (MVC) carriers. The successful candidate will have in-depth experience in the prescription optical industry and operations and systems functions specifically. Core to the role will be supporting a go-to-market strategy creation and execution for prescription wearables technology across all Rx channels.Required Skills: Eye Care Operations Manager, Health Tech Responsibilities:

  • Define and implement operational and regulatory requirements for Rx products across first party and third-party channels in e-commerce and physical stores
  • Identify requirements and lead execution of RL product setup with insurance formularies
  • Define and implement operational and systems setup across prescription channels to support insurance member purchase of RL products
  • Lead implementation of systems and tools initiatives to enable Rx business
  • Support negotiation of partnerships with insurance providers and other Affiliate programs
  • Define medical billing use cases for eye care and other health applications with health insurance providers
  • Create and lead trainings on Rx operations topics for direct service associatesMinimum Qualifications: Minimum Qualifications:
  • Experience with selling and order management systems in eye care and eyewear
  • Experience leading large cross-functional teams, including on complex systems projects
  • Bachelors degree
  • 7+ years of experience in optical industry, including minimum 5 years in operations functions in optical retail/e-commerce or independent eye care
  • Knowledge of vision insurance across multiple carriers and formularies, including operations and systems for claim managementPreferred Qualifications: Preferred Qualifications:
  • Optical degree, including optician license, preferred
  • Familiarity with medical billing in context of eye care
  • Experience in operations and supply chain of prescription optical e-commerce
  • MBAIndustry: InternetEqual Opportunity: Facebook is proud to be an Equal Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Facebook is committed to providing reasonable accommodations for candidates with disabilities in our recruiting process. If you need any assistance or accommodations due to a disability, please let us know at

Keywords: Meta, Concord , Eye Care Operations Manager, Health Tech, Healthcare , Concord, New Hampshire

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