Specialty Pharmacy Liaison

Company: Shields Health Solutions
Location: Springfield
Posted on: April 1, 2026

Job Description:

Are you kind, collaborative and caring? You’re in good company. At Shields, we hire passionate team players that put people first. Join a diverse and inclusive workplace that supports and welcomes new ideas, collaboration, and candid conversations. We are experiencing explosive growth and are looking for intellectually curious and driven team members to join us. As the single point of contact for a specialty pharmacy patient, liaisons assess needs and provide support with every refill, coordinate drug delivery, address any new insurance and/or copay challenges, and monitor for adherence. When issues arise, they work across the care continuum with other clinical and pharmacy team members including the clinical pharmacist, the prescriber, and the clinic staff to ensure concerns are resolved quickly. Shields offers a generous employment package, including: • Salary, plus bonus • M-F schedule; onsite in an outpatient clinic setting • 4 weeks of PTO, plus 10 Holidays • 401k with company match • Health, Dental and Vision Benefits eligible on the first day of employment Experience/ Education: Required Licensure/Certification: We are seeking experienced pharmacy technicians who are registered with the State of employment. Nationally certified as a CPhT is preferred but not required Years of Experience: Required 2-5 years, Preferred 5-8 years experience as a Pharmacy Technician Education: High School Diploma or GED required Skills: Strong interpersonal communication skills, ability to work independently and demonstrate good judgement, strong verbal and written communication, highly proficient in Microsoft Office particularly Excel and Word; able to quickly learn other software programs and able to extract relevant information; strong organizational/administrative skills a must Traits: Organized, high-integrity, attention to detail, dependable, quality focus, empathetic, good listener/communicator Other: Energetic, highly motivated, team player with strong personal and communication skills; discretion and confidentiality essential as position deals with highly sensitive and private data Specialties: Knowledge of transplant, hepatitis C, infectious disease (including HIV), and/or oncology a plus Massachusetts residents: This information is being provided to promote pay transparency and equal employment opportunities at Shields Health Solutions. An employee in this position can expect a salary rate between $50,000.00 and $65,000.00 plus bonus pursuant to the terms of any bonus plan if applicable. The actual salary will depend on experience, seniority, geographic location, and other factors permitted by law. California residents employed by or applying for work at Shields have certain privacy rights. Please review our: California Workforce Privacy Notice and . By providing your mobile number, you agree to receive text messages from Shields Health Solutions related to job opportunities, interview scheduling, and recruiting updates. Message and data rates may apply. You may opt out at any time by replying 'STOP.' Consent is not a condition of employment. Shields Health Solutions provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Keywords: Shields Health Solutions, Concord , Specialty Pharmacy Liaison, Healthcare , Springfield, New Hampshire