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Customer Service Representative

Company: Robert Half Office Team
Location: Concord
Posted on: January 6, 2022

Job Description:

Description This Customer Service Representative position via Robert Half is perfect for someone who loves building solid customer relationships and wants to work in the growing Utilities/Infrastructure industry. This Customer Service Representative position could be an excellent career opportunity for you, if you are articulate and highly-skilled. This Concord, New Hampshire Customer Service Representative position could be for you, if you're available for a long-term contract / temporary to hire opportunity. If you thrive in a dynamic, rapidly-changing call center, this job could be for you.How you will make an impact- Provide accurate, friendly customer service in a timely fashion- Manage and place incoming telephone calls- Through your success in the role, you will support business development and client referral goals by actively cross-selling and referring customers- Receive and send written business correspondence Requirements - Demonstrated ability to interact effectively with internal and external partners and clients/customers - Foundational knowledge of Customer Relationship Management (CRM) systems, e.g. ACT!, Illustrator, Highrise, and Insightly- Strong communication skills, both verbally and in writing- Expertise in Call Center Customer Service- Strong familiarity with customer service- Comprehensive knowledge of call centers- Foundational knowledge in Superior Customer Service- 2+ years' experience with performing in a goal-driven & customer-focused environment preferred- Ability to navigate multiple computer systems and applications- Customer service and office administrative skills- Proficiency with Microsoft office applications- Upbeat, positive attitude and an approach to work rooted in professionalism- Eager problem-solver who listens for customer cues and actively resolves problems with grace and integrity- Proven experience going the extra mile to solve complex customer inquiries via extensive researchWe are looking for a service 'champion' who knows how to go the extra mile for individual customers and strives to deliver personalized, quality service in every interaction. If this aligns with your experience or career goals, don't hesitate to contact us today Robert Half is the world's first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.Robert Half puts you in the best position to succeed by advocating on your behalf and promoting you to employers. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - even on the go. Download the Robert Half app and get 1-tap apply, instant notifications for AI-matched jobs, and more.Questions? Call your local office at 1.888.490.4154. All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals. Visit https://roberthalf.gobenefits.net/ for more information.2021 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking "Apply Now," you're agreeing to Robert Half's Terms of Use (https://www.roberthalf.com/terms-of-use) .

Keywords: Robert Half Office Team, Concord , Customer Service Representative, Hospitality & Tourism , Concord, New Hampshire

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