Information Technology Specialist (Systems Analysis/Applications Software)
Company: Internal Revenue Service
Location: Lowell
Posted on: May 6, 2024
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Job Description:
Duties
HAT IS THE SMAL BUSINESS SELF EMPLOYED (SBSE)DIVISION?
A description of the business units can be found at:
Vacancies will be filled in the following specialty areas:
SBSE, Operations Support, Technology Solutions, Collection Systems
and Projects
The following are the duties of this position at the full working
level.
The work of this position requires ensuring the integration of IT
programs and services; developing solutions to
integration/interoperability issues; designing, developing, and
managing IT security systems that meet current and future business
requirements, and apply or extend, enhance, or optimize the
existing architecture; managing assigned projects; communicating
complex technical requirements to non-technical personnel; and
preparing and presenting briefings to senior management officials
on complex/controversial issues. Such work assignments include
leading IT systems development projects from design to support;
evaluating the effectiveness of installed systems and services; and
providing advice on and devising solutions to a wide range of IT
issues.
Specific assignment areas include work such as the following
assignments:
- Draft project plans for a multifunctional development project in
software analysis, design, development and implementation;
- Identify resource requirements and assigning tasks to project
members; reporting progress; ensuring customer and management
involvement throughout the software development process;
- Resolve critical issues affecting the configuration of the IT
infrastructure and coordinate the demonstration of new and enhanced
applications to customers and management.
Duties may include: code and requirements review,
writing/developing code to support modernization efforts, moving
code to production and documenting processes. Also may include
identifying and establishing relationships with stakeholders and
business partners to further advance the projects.
Requirements
Conditions of Employment
Qualifications
Federal experience is not required. The experience may have been
gained in the public sector, private sector or One year of
experience refers to full-time work; part-timework is considered on
a prorated basis. To ensure full credit for your work experience,
please indicate dates of employment by month/year, and indicate
number of hours worked per week, on your resume.
You must meet the following requirements by the closing date of
this announcement:
SPECIALIZED EXPERIENCE GS 13: You must have one year of specialized
experience at a level of difficulty and responsibility equivalent
to the GS-12 grade level in the Federal service: This experience
must include Information Technology (IT) related experience that
demonstrates each of the following four competencies: 1) Attention
to Detail, 2) Customer Service, 3) Oral and Written Communication
and 4) Problem Solving. Specialized experience for this position
includes: Experience that demonstrates accomplishment of computer
project assignments that required a wide range of knowledge of
computer requirements and techniques pertinent to the position to
be filled. This knowledge is generally demonstrated through
assignments that required the ability to analyze a number of
alternative approaches in the process of advising management
concerning major aspects of IT system design. This would include
defining what system interrelationships must be considered, or what
operating mode, system software, and/or equipment configuration is
most appropriate for a given project. In addition to the above you
must meet the requirements below: At this level you must have
experience developing project plans; providing technical guidance
to team members; serving as primary liaison between customers and
vendors and IT management throughout the development process;
planning and coordinating agency wide implementation of process
improvement methods and concepts to improve the quality of software
products; serving as the principal advocate within the agency for
the application of process improvement concepts and practices;
consult with senior specialists and IT managers throughout the
agency in the implementation of process improvement practices. You
must also have experience working in UNIX environment utilizing a
shell script, C programming or PL/SQL to review and analyze
requirements to identify, develop and test programming solutions in
applications. Using Data Base Administration in relational
databases such as Oracle; Working both independently and in a team
environment to analyze and identify system issues, develop
recommendations and test solutions; and documenting the
applications using tools such as flowcharts, structure charts,
matrixes, etc.
For more information on qualifications please refer to .
Education
For positions with an education requirement, or if you are
qualifying for this position by substituting education or training
for experience, submit a copy of your transcripts or equivalent. An
official transcript will be required if you are selected.
A college or university degree generally must be from an accredited
(or pre-accredited) college or university recognized by the U.S.
Department of Education. For a list of schools which meet these
criteria, please refer to .
FOREIGN EDUCATION: Education completed in foreign colleges or
universities may be used to meet the requirements. You must show
proof the education credentials have been deemed to be at least
equivalent to that gained in conventional U.S. education program.
It is your responsibility to provide such evidence when applying.
Click for Foreign Education Credentialing instructions.
Additional information
Please consider each location carefully when applying. If you are
selected for a position at one of your location selections, that
location will become your official post of duty.
Benefits
A career with the U.S. government provides employees with a
comprehensive benefits package. As a federal employee, you and your
family will have access to a range of benefits that are designed to
make your federal career very rewarding. .
Eligibility for benefits depends on the type of position you hold
and whether your position is full-time, part-time or intermittent.
Contact the hiring agency for more information on the specific
benefits offered.
Required Documents
The following documents are required and must be provided with your
application. All application materials, including transcripts, must
be in English.
Please note that if you do not provide all required information, as
specified in this announcement, your application will be determined
incomplete, and you will not be considered for this position (or
may not receive the special consideration for which you may be
eligible).
How to Apply
The following instructions outline our application process. You
must complete this application process and submit any required
documents by 11:59 p.m. Eastern Time (ET) on 05/06/2024 and/or
cut-off dates in this announcement. We are available to assist you
during business hours (normally 8:00 a.m. - 4:00 p.m. ET, Monday -
Friday). If applying online poses a hardship, please contact us by
noon ET on 05/06/2024.
To preview the Application Questionnaire, please click the
following link:
To update your application, including supporting documentation, at
any time during the announcement open period, return to your
USAJOBS account (). There you will find a record of your
application, the application status, and an option to Update
Application. This option will no longer be available once the
announcement has closed.
To verify the status of your application both during and after the
announcement open period, log into your USAJOBS account: . All of
your applications will appear on the Welcome page. The application
record in your USAJOBS account provides an Additional Application
Information page that provides information regarding the
documentation you submitted and any correspondence we have sent
related to this application. The Application Status will appear
along with the date your application was last updated. For
information on what each Application Status means, visit: .
Agency contact information
IRS Laguna Contract External
Email
Address
SBSE OPS - Operations Support
1111 Constitution Ave NW
Washington, DC 20224
US
Next steps
Treasury believes in a working environment that supports inclusion;
please view our reasonable accommodation policies and procedures at
. We provide reasonable accommodation to applicants with
disabilities on a case-by-case basis; contact us if you require
this for any part of the application and hiring process.
Once your application package and online questionnaire is received
you will receive an acknowledgement email. You are responsible for
checking status updates and notifications in USAJOBS. Hard copy
notifications will not be sent to you. You may check the status of
your application for this position at any time by logging onto the
USAJOBS "My Account" tab and clicking on "Application Status." For
a more detailed update of your application status, you may click on
"more information." Please notify us if your contact information
changes after the closing date of the announcement. If your email
mailbox is full or blocked (SPAM) you may not receive important
communication that could affect your consideration for this
position.
Fair & Transparent
The Federal hiring process is set up to be fair and transparent.
Please read the following guidance.
Keywords: Internal Revenue Service, Concord , Information Technology Specialist (Systems Analysis/Applications Software), IT / Software / Systems , Lowell, New Hampshire
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