Information Tech Professional
Company: University of Vermont
Location: Burlington
Posted on: April 2, 2026
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Job Description:
Posting Summary Provide a variety of information and
communication technology support services for UVM students,
faculty, and staff and other affiliates. Responsibilities include
research and implementation of solutions of institution-wide
impact; project leadership; general and specialized software and
networking support and problem resolution; and helping clients
learn about information technology through several modes of
teaching and publication. Specialize in one or more areas, such as
networking, a productivity software suite, an operating system,
mobile devices, and specialized or advanced applications. Serve as
second-level support for Help Line consultants and ETS technical
staff and provide service coordination for the IT needs of
students, faculty, staff, and users of classrooms and computer
labs. Perform work in-office as well as at client sites, by
telephone, through electronic communication, and as needed, in
high-volume settings such as the Computer Depot Clinic and Help
Line. Desirable Qualifications IT certification, such as A and MCSE
. Experience UVM -standard workstation, server, and host operating
systems, application software, and networking hardware and
software. Project leadership and management capability. Knowledge
of University organization and IT-related resources. Experience
instructing adult learners with limited technology experience.
Keywords: University of Vermont, Concord , Information Tech Professional, IT / Software / Systems , Burlington, New Hampshire
