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Veterans Preferred - Head Teller (US)

Company: TD Bank
Location: Concord
Posted on: May 4, 2021

Job Description:

Military Veterans are Encouraged to Apply. The Head Teller provides legendary Customer Service while supervising the Teller and/or Platform team. The Head Teller will also provide oversight to Store operations, including supervision of personnel and performance of all operational duties. Accountable for achieving an overall Legendary Customer experience in the Store Ensures team members fully complete required Training prior to servicing Customers Leads the operational standards of the Store, including but not limited to cash handling, control of negotiable items, preventing fraud, managing controllable expenses, promoting integrity, Customer privacy and Employee safety Provides leadership, conflict resolution, process improvement and communication to the Teller line Leads by example and coaches Teller team focusing on Customer experience, having needs-based conversations and offering financial solutions to meet our Customers' needs Partners with Store Leadership to achieve both store and individual performance metrics Responsible for making sound decisions and timely problem resolution Recruits, interviews, trains, orients, and evaluates Tellers in accordance with HR guidelines Supports, mentors and coaches team members in their professional development Develops and manages team members by recruiting, training and recognizing them Inclusiveness: At TD, we are committed to fostering an inclusive, accessible environment, where all employees and customers feel valued, respected and supported. We are dedicated to building a workforce that reflects the diversity of our customers and communities in which we live in and serve, and creating an environment where every employee has the opportunity to reach their potential. If you are a candidate with a disability and need an accommodation to complete the application process, email the TD Bank US Workplace Accommodations Program at . Include your full name, best way to reach you, and the accommodation needed to assist you with the application process. EOE/Minorities/Females/Veterans/Individuals with Disabilities/Sexual Orientation/Gender Identity. Province/State: New Hampshire City: Concord Work Location: 143 North Main Street (Concord) Business Line: TD Bank AMCB Job Category - Primary: Retail Banking - Customer Service Job Category(s): Retail Banking - Customer Service Province/State (Primary): New Hampshire City (Primary): Concord Job Family: Retail Sales & Service Time Type: Full Time Employment Type: Regular

Keywords: TD Bank, Concord , Veterans Preferred - Head Teller (US), Other , Concord, New Hampshire

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