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Desktop Support Technician

Company: Appcast
Location: Concord
Posted on: October 8, 2021

Job Description:

Appcast recognized as one of Inc Magazine's "Best Workplaces" for 2021!

We are looking for a technician to support the day-to-day IT needs of our entire user base spanning multiple locations, including remote workers, across a multitude of technologies.
 
Responsibilities

  • Respond and resolve user support requests
  • Onsite maintenance for all Lebanon office staff
  • Assisting with the onboarding and offboarding of end users
  • Lead for quarterly scheduled maintenance across a growing end-user base
  • Assisting Director of IT Services with the planning and implementation of large scale projects
  • Ongoing special projects as they arise
  • Ongoing training for IT advancement    
Qualifications
  • Knowledge and experience working with Google Workspace, Office 365, iOS, Windows, and MacOS is preferred
Why Appcast?

Appcast recognized as one of Inc Magazine's "Best Workplaces" for 2021!
 
  • We’re the best at what we do. We’re the global leader in programmatic recruitment advertising. With advanced technology, unmatched market data and a team of the industry’s best recruitment marketers, Appcast’ technology and services manage over half a billion dollars in job advertising annually on behalf of more than 1,500 clients. 
 
  • We have an amazing culture driven by great people. HQ in Lebanon, N.H. with offices in Boston, MA, New Brunswick, Canada and Minsk, Belarus, Appcast is a subsidiary of StepStone, one of the world’s largest job classified businesses, and a proud member of the Axel Springer SE family. To better understand our company culture, read Our Story and check out Working at Appcast on our website.
 
  • We take care of our employees. We also are focused on being a place where smart, driven people of all backgrounds and experiences want to come to work and have opportunities to learn and grow. We pay our employees well and offer an exceptional, all-inclusive benefits package so that our employees can take care of their families and each other. We like to get together and have fun, we like to have great food and snacks in our offices, we like to volunteer and give back to our communities, and we like bringing dogs to our offices.

Keywords: Appcast, Concord , Desktop Support Technician, Other , Concord, New Hampshire

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