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Payroll Representative (Pacific Time Zone)

Company: UKG (Ultimate Kronos Group)
Location: Concord
Posted on: January 9, 2022

Job Description:

Payroll Representative (Pacific Time Zone)**General Information**Ref #:20220023380Travel Amount Required:NoneJob Type:Regular-Full TimeLocation:USA - USA - RemoteJob Level:Individual Contributor - S2**Description & Qualifications**DescriptionDescriptionThe Payroll Specialist performs payroll-related functions, including payroll processing, payroll tax compliance, automated timekeeping systems and payroll reporting in a multi-site, multi-state, high-volume environment. The Payroll Specialist provides excellent customer service to managers and associates and is well versed in payroll compliance, taxes and reporting.***This person must be able to work PST hoursPrimary/Essential Duties and Key Responsibilities:--- Performs payroll-related functions including but not limited to payroll processing, audits and maintenance--- Processes payroll(s) for multi-frequency Managed Services clients as scheduled--- Performs file imports into payroll system from various sources and reviews and verifies payroll data in a timely manner--- Prepares off-cycle payrolls and manual checks as necessary--- Escalates non-routine inquiries and issues to Team Lead or Manager--- Builds strong partnership with clients by providing superior service--- Identifies areas of client dissatisfaction and proposes solutions and coordinates with Team Lead or Manager to resolve--- Develops and maintains awareness of SSAE16 requirements and accountable for compliance of each task performed--- Maintain discretion and professionalism with team members and clients--- Attends and/or facilitates regular client calls--- Serve as first point of contact for projects, tasks or issues--- Quarter End, Year End, and Open Enrollment assistance and task executionQualificationsQualifications--- Quickly and easily adapts to change and shifting priorities with enthusiasm--- Actions and words consistently provide positive motivation and influence to their team and other teams within Managed Services--- Understands priorities and what is most important to both internal and external customers--- Eagerly meets business opportunities and challenges head-on--- Leads by example--- Proficient report writing capabilities--- Experience with large corporate payroll processing that includes exposure to benefits and 401(k)--- Knowledge of multi-state payroll tax laws--- Knowledge of Canadian payroll laws preferred--- Detail oriented, exhibiting strong organizational, problem-solving, and analytical skills--- Proficient using the Microsoft Office Suite of software to include Outlook, Word and Excel--- Ability to analyze and resolve problems through effective customer service interface and communication--- Ability to understand and follow written and verbal instructions--- Ability to deal effectively with a diversity of individuals at all organizational levels--- Coordinate multiple tasks simultaneouslyExperience, Education, Certification and Training--- Associate's degree (A.A.) or equivalent, three to five years related experience, or equivalent combination of education and experience--- FPC/CPP Certification preferredCompany OverviewHere at UKG, Our Purpose Is People. UKG combines the strength and innovation of Ultimate Software and Kronos, uniting two award-winning, employee-centered cultures. Our employees are an extraordinary group of talented, energetic, and innovative people who care about more than just work. We strive to create a culture of belonging and an employee experience that empowers our people. UKG has more than 13,000 employees around the globe and is known for its inclusive workplace culture. Ready to be inspired? Learn more at ****EEO Statement**Equal Opportunity Employer**Ultimate Kronos Group is proud to be an equal opportunity employer and is committed to maintaining a diverse and inclusive work environment. All qualified applicants will receive considerations for employment without regard to race, color, religion, sex, age, disability, marital status, familial status, sexual orientation, pregnancy, genetic information, gender identity, gender expression, national origin, ancestry, citizenship status, veteran status, and any other legally protected status under federal, state, or local anti-discrimination laws.ViewThe EEO is the Law poster ( and its **supplement** .View thePay Transparency Nondiscrimination Provision (\_%20English\_formattedESQA508c.pdf)UKG participates in E-Verify. View the E-Verify postershere ( .Colorado Pay LawIf you are a Colorado resident and this role is available in Colorado or remote, you may be eligible to receive additional information about the compensation and benefits for this role, which we will provide upon request. Please send an email to ******Disability Accommodation**For individuals with disabilities that need additional assistance at any point in the application and interview process, please email or please call 1 (978) 250 9800.

Keywords: UKG (Ultimate Kronos Group), Concord , Payroll Representative (Pacific Time Zone), Other , Concord, New Hampshire

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