IT Resiliency Testing Lead

Company: Hispanic Alliance for Career Enhancement
Location: Boston
Posted on: May 3, 2025

Job Description:

Bring your heart to CVS Health. Every one of us at CVS Health shares a single, clear purpose: Bringing our heart to every moment of your health. This purpose guides our commitment to deliver enhanced human-centric health care for a rapidly changing world. Anchored in our brand - with heart at its center - our purpose sends a personal message that how we deliver our services is just as important as what we deliver.
Our Heart At Work Behaviors support this purpose. We want everyone who works at CVS Health to feel empowered by the role they play in transforming our culture and accelerating our ability to innovate and deliver solutions to make health care more personal, convenient and affordable.
POSITION SUMMARY
CVS Health is seeking a highly motivated and experienced professional to join our team as a Senior Manager of IT Resiliency testing, part of the Infrastructure Operations & Service Delivery organization. You will be responsible for the creation and maintenance of the resiliency testing strategy along with managing the overall operational execution of the Technology Resiliency tests for the technology organization including overseeing the planning, execution, reporting and evaluation of resiliency & disaster recovery (DR) tests to ensure the effectiveness and readiness of our organization's availability and recovery plans. You will play a critical role in identifying the what/why/how/when as it relates to resiliency testing, improving recovery procedures, minimizing downtime and improving availability of our critical applications and infrastructure.
Expectations for the Role:

• Testing Strategy: Development of a comprehensive resiliency testing strategy to ensure the right infrastructure elements are being tested in the most efficient way possible to instill confidence in the resiliency postures of our most critical applications and infrastructure.
  
• Test Planning: Oversee the development of the resiliency and DR test plans, including objectives, scope, scenarios, test scripts, and success criteria in alignment with business & operational requirements and regulatory standards.
  
• Test Schedules: Creation and coordination of testing schedules and execution with cross-functional teams including Operations, security, business continuity, and external vendors with minimal impact to production systems.
  
• Execution: Lead the facilitation and execution of resiliency and DR tests, simulating various scenarios to validate failover and recovery procedures, RTO, and RPO.
  
• Documentation and Reporting: Document test results, observations, and lessons learned from each test, clearly identifying areas of improvement and recommendations for enhancing our resiliency posture.
  
• Risk Management: Identify and proactively address risks associated with test plans, scheduling, and execution, and assist in their mitigation to ensure system and data availability and security during testing.
  
• Continuous Improvement: Analyze test results and feedback to identify opportunities for enhancing testing plans and document actionable remediations to improve resiliency.
  
• Communication: Communicate test plans, schedules, progress, results, metrics, and findings to stakeholders and senior leadership to foster awareness and confidence.
  
• Training & Awareness: Provide training and guidance to IT staff on testing procedures, roles, and responsibilities, raising awareness of resiliency testing's importance.
  
  REQUIRED QUALIFICATIONS
  

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• Minimum of 7 years implementing DR concepts, methodologies, and best practices
  
• 5+ years experience in managing and maintaining resiliency strategies, DR planning, testing, and execution
  
• 3+ years experience with IT infrastructure components, including servers, storage, network devices, and cloud services (Microsoft Azure and Google Cloud)
  
• 3+ years experience with resiliency and DR tools and technologies such as high availability, clusters, replication, backups, failover, DNS, etc.
  
• 2+ years experience in project management and coordination skills with the ability to handle multiple projects simultaneously
  
  PREFERRED QUALIFICATIONS
  
  • 
    
  • Analytical capability to assess complex IT environments and identify risks
    
  • Strong communication and interpersonal skills, with the ability to collaborate effectively across teams
    
  • Certifications in DR planning and related areas (such as CBCP, DRP, etc.) are a plus
    
    EDUCATION
    Bachelor's degree or equivalent experience (HS diploma + 4 years relevant experience)
    BUSINESS OVERVIEW
    Bring your heart to CVS Health. Every one of us at CVS Health shares a single, clear purpose: Bringing our heart to every moment of your health. This purpose guides our commitment to deliver enhanced human-centric health care for a rapidly changing world. Anchored in our brand - with heart at its center - our purpose sends a personal message that how we deliver our services is just as important as what we deliver. Our Heart At Work Behaviors support this purpose. We want everyone who works at CVS Health to feel empowered by the role they play in transforming our culture and accelerating our ability to innovate and deliver solutions to make health care more personal, convenient, and affordable. We strive to promote and sustain a culture of diversity, inclusion, and belonging every day. CVS Health is an affirmative action employer, and is an equal opportunity employer, as are the physician-owned businesses for which CVS Health provides management services. We do not discriminate in recruiting, hiring, promotion, or any other personnel action based on race, ethnicity, color, national origin, sex/gender, sexual orientation, gender identity or expression, religion, age, disability, protected veteran status, or any other characteristic protected by applicable law. We support and encourage military experience (active, veterans, reservists, and National Guard) applicants.
    Pay Range
    The typical pay range for this role is: $106,605.00 - $260,590.00. The actual offer will depend on experience, education, geography, and other factors. This role is eligible for bonuses, commissions, or incentives, and includes an equity award target. Benefits include medical, dental, vision, 401(k), Employee Stock Purchase Plan, life insurance, disability benefits, well-being programs, education assistance, discounts, and paid time off. Application window closes on: 05/30/2025.
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Keywords: Hispanic Alliance for Career Enhancement, Concord , IT Resiliency Testing Lead, Other , Boston, New Hampshire