Part-Time Customer Service Assistant (Bank CSA) / Req 1146
Company: Partners Bank
Location: Portsmouth
Posted on: January 1, 2026
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Job Description:
Customer Service Assistant I (CSA) – Part-Time Department:
Branch Administration Reports to: Branch Manager/Assistant Branch
Manager Supervises: None Status: Part Time – 29 hours per week /
Non-exempt / On-Site Only Must already be authorized to work in the
United States. Relocation is not provided. Partners Bank is a
rapidly growing community bank with operations in Maine and New
Hampshire that has established superior service level expectations.
We offer generous compensation and benefits while fostering
opportunities for growth and flexible work schedules when
appropriate. Summary for Part-Time Customer Service Assistant
(CSA): Perform a variety of teller and customer service duties as
needed. Highly proficient in the processing of teller transactions,
and able to complete basic customer service-related tasks such as
opening routine checking, savings and certificate of deposit
accounts, processing account maintenance, etc. Working within
established guidelines, policies and procedures, the CSA will sell
and service all deposit accounts, handle various customer inquiries
and provide prompt problem resolution. Strong knowledge of the
Bank’s various deposit and electronic banking products and services
is required. Using needs-based sales techniques, uncovers referral
opportunities and recommends appropriate products and service to
meet customers’ needs. Job Requirements for Part-Time Customer
Service Assistant (CSA): Minimum of one year of teller or customer
service banking experience in a branch or call center environment.
Strong sales, service, interpersonal and communication skills.
Interacts well with others and enjoys working with a variety of
people in a team environment. Strong organizational, technical and
computer skills. Adapt well to change and is able to effectively
multitask. Strong knowledge of teller and customer service
processes, policies, guidelines and procedures. Satisfactory
product knowledge of banking products and service with ability for
further development. Specific Job Functions for Part-Time Customer
Service Assistant (CSA): Highly proficient in the processing of
various teller transactions and routine customer service related
tasks and functions. Able to identify cross sell opportunities and
respond to various customers’ inquiries to recommend appropriate
products or solutions to meet their needs. Able to open basic
deposit accounts, assist with electronic banking inquiries,
services and functionality, complete account maintenance and make
referrals to other lines of business, etc. Maintain and balance a
cash drawer accurately and efficiently. Provide a high level of
service to customers, coworkers and team members. Understands and
follow various policies, guidelines and procedures including
security, compliance and operations. Participate in on-going job
related training programs including but not limited to sales,
service, compliance and product knowledge. Perform additional
duties as required. This Job Description for the Part-Time customer
Service Assistant describes the essential functions and
qualifications of the job described. It is not an exhaustive
statement of all the duties, responsibilities, or qualifications of
the job. This document is not intended to exclude modifications
consistent with providing reasonable accommodations for a
disability. This is not a contract. Your signature will indicate
that you have read this Job Description and understand the
essential functions and qualifications for the job. Our generous
benefits are listed on our website: Partners.bank/about/careers/
PI30bf820b09a9-37456-39064263
Keywords: Partners Bank, Concord , Part-Time Customer Service Assistant (Bank CSA) / Req 1146, Seasonal Jobs , Portsmouth, New Hampshire
